Can't get access to my old YouTube account to delete an offensive video. **The video is...
GetHuman-janalees's customer service issue with YouTube from August 2018
Help with my YouTube issue
Before contacting them, items GetHuman-janalees may need:
Email on Account, Phone Number, Name of Account Holder, and Password
GetHuman-janalees's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janalees will want to follow the link below to head to their help center. We will check on GetHuman-janalees later to make sure it's all set or try to help escalate.
Can't get access to my old YouTube account to delete an offensive video. **The video is only offensive to the person who's in it, but I want to respect them and take it down.**Long ago, I had * YouTube accounts. I was notified that I needed to combine my old and new accounts, so I followed the steps. **Unfortunately, I only have access to the NEWER one now, but the offensive video lives on the OLD account that I cannot get access to.**I have tried old emails and passwords, but nothing helps. **What to do? I want to get the video down as soon as possible.**Thanks,*JanaStan
GetHuman-janalees did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-janalees fixed the problem
We are waiting for GetHuman-janalees to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.