Was playing a song on my YouTube account and a blank screen came up on the same screen...
GetHuman867345's customer service issue with YouTube from July 2018
1 view | 1246 similar | 0 following
Help with my YouTube issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get YouTube help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman867345's own words
Was playing a song on my YouTube account and a blank screen came up on the same screen that said' MP* DOWNLOAD Kristen Salas podcast? That was my old last name. I took a screen shot of it. Copied and pasted the information into the browser and was shocked to see what it said. *!!??? It had a list a mile long of Podcasts after placing my name and the information in that was in the black screen behind the song I was listening to. *I took a screen shot of this. *I then took this information and looked it up on Google and was shocked at what it pulled up? A whole slew of podcasts in my name, or about me??? *I have been severely hacked for over * years to the point that I have nearly lost my life and have begged you all to do something about or. *I contacted ITunes as I was directed to ITunes where this list was available for viewing.*I would like to speak to someone in Legal ASAP. AS THIS HAS GONE ON LONG ENOUGH AND I WILL NOT TOLERATE THIS ANY LONGER.
GetHuman867345 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman867345 fixed the problem
We are waiting for GetHuman867345 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common YouTube customer problems.