I began to get song a suggestions that were suggestive and from accounts that seemed ma...

GetHuman-janecarl's customer service issue with YouTube from June 2018

Help with my YouTube issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-janecarl's own words
I began to get song a suggestions that were suggestive and from accounts that seemed made up. Comment sections on these videos did not pertain to the videos but rather other topics that seemed fishy. I then manually rebooted my android phone and bypassed the google account the apps contacts and settings were exactly the same the four times I attempted the reset. I subsequently deleted my google account and have lost the ability to recover it because of a changed phone number and a changed password. Thanks Jane *****@***.com
GetHuman-janecarl did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-janecarl fixed the problem
We are waiting for GetHuman-janecarl to fix the problem and share the solution with the rest of us customers.
Please help with my YouTube issue
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-janecarl
Jun 13th, 2018 - 9 mons ago
I have an issue with YouTube too
Fixed
Seen by 4 customers so far
Similar issue to 781 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-janecarl started working on this issue
Jun 13th, 2018 9:33pm
GetHuman-janecarl indicated the issue is not fixed yet.
Jun 13th, 2018 9:35pm