I had to change credit cards because a fraudulent charge had been made by another compa...

GetHuman-robvanho's customer service issue with YouTube from June 2018

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The issue and preferred resolution, in GetHuman-robvanho's own words:
I had to change credit cards because a fraudulent charge had been made by another company. I thought I informed YouTube of this and gave a new card number to retain my YouTube account. However, I just received a message that my card (old card) had been declined. I'm glad it was declined since it's now invalid but I would like to have ***urance that my account with YouTube is in good stead.
I trust that YouTube will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-robvanho
Jun 5th, 2018 - 19d ago
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Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-robvanho started working on this issue
Jun 5th 5:05pm