My video hasn't offline option , please help me

GetHuman-bapidesa's customer service issue with YouTube from June 2018

Help with my YouTube issue
The issue in GetHuman-bapidesa's own words
The problem: My video hasn't offline option , please help me
GetHuman-bapidesa did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-bapidesa fixed the problem
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YouTube

Customer service issue
Reported by GetHuman-bapidesa
Jun 4th, 2018 - 4 mons ago
I have an issue with YouTube too
Fixed
Seen by 5 customers so far
Similar issue to 95 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-bapidesa started working on this issue
Jun 4th 3:30am
GetHuman-bapidesa indicated the issue is not fixed yet.
Jun 4th 4:31am
GetHuman-bapidesa indicated the issue is not fixed yet.
Jun 4th 4:34am
GetHuman-bapidesa indicated the issue is not fixed yet.
Jun 4th 4:34am