Ok so last night may ** I ordered a movie for *:** and it played with no problems and t...

GetHuman716766's customer service issue with YouTube from May 2018

418 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman716766's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman716766's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman716766 will want to follow the link below to head to their help center. We will check on GetHuman716766 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman716766 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman716766's own words
Ok so last night may ** I ordered a movie for *:** and it played with no problems and tonight I ordered one for *:** and it took it off my card but it's not letting me watch the movie so I called the number on the back and it said it's pending. And idk why it would. Be taken but I can't watch the movie I think my money should be put back on there or I should be able to watch the movie so if u can let me know what the problem is asap I would greatly appreciate it
GetHuman716766 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman716766 fixed the problem
We are waiting for GetHuman716766 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman716766 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman716766
May 25th, 2018 - 8 mons ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 418 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman716766 started working on this issue
May 25th, 2018 3:56am