I'm contacting you today because you are over charging my mother for youtube red. she h...

GetHuman-ravynnsh's customer service issue with YouTube from May 2018

Help with my YouTube issue
The issue in GetHuman-ravynnsh's own words
I'm contacting you today because you are over charging my mother for youtube red. she has not used it since she got her new phone * months ago. she was charged * times in December, February, and in march. twice in april and once in may.she would like a refund on her money she has been trying to get her money back but cant seem to get a hold of anyone. so now I'm doing it for her I have all the information you will need too see this threw
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YouTube

Customer service issue
Reported by GetHuman-ravynnsh
May 24th, 2018 - 6 mons ago
I have an issue with YouTube too
Fixed
Seen by 8 customers so far
Similar issue to 369 others
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Timeline
GetHuman-ravynnsh started working on this issue
May 24th 1:52am
GetHuman-ravynnsh indicated the issue is not fixed yet.
May 24th 2:54am
GetHuman-ravynnsh indicated the issue is not fixed yet.
May 25th 3:52am