I'm contacting you today because you are over charging my mother for youtube red. she h...

GetHuman-ravynnsh's customer service issue with YouTube from May 2018

Help with my YouTube issue
I'm contacting you today because you are over charging my mother for youtube red. she has not used it since she got her new phone * months ago. she was charged * times in December, February, and in march. twice in april and once in may.she would like a refund on her money she has been trying to get her money back but cant seem to get a hold of anyone. so now I'm doing it for her I have all the information you will need too see this threw
I trust that YouTube will make this right and come up with a resolution that is fair.
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YouTube

Customer service issue
Reported by GetHuman-ravynnsh
May 24th, 2018 - 2 mons ago
I have an issue with YouTube too
Fixed
Seen by 6 customers so far
Similar issue to 369 others
0 customers following this
Items needed
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Timeline
GetHuman-ravynnsh started working on this issue
May 24th 1:52am
GetHuman-ravynnsh indicated the issue is not fixed yet.
May 24th 2:54am
GetHuman-ravynnsh indicated the issue is not fixed yet.
May 25th 3:52am