I think this has been delivered to the wrong address

GetHuman5309187's customer service issue with Yodel from September 2020

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The issue in GetHuman5309187's own words
I was trying to find out where my parcel has been delivered ... Dear Sirs*Tracking No. JJD*****************The tracking advice says that the parcel was delivered at **:** today (*******) but that no signature was taken due to COVID **. The parcel has NOT been delivered and there were * people in the house at the time. I rang your customer services but was told that this tracking number was not for my address? My address is Holt Hill, Birkenhead.. I was given this tracking number by the company that I bought the item from and cannot imagine that they would get the address wrong especially as it has come from abroad and has ended up in Yodel, Warrington. When making purchases addresses are on pull down menus that fill in automatically. If the address was wrong the email address would be wrong and the company wouldn't have been able to contact me. In the past we have had parcels*letters delivered to Holt ROAD instead of Holt HILL. You must have proof of where the parcel was delivered. Most delivery companies take a photograph of the door or person who takes the delivery if they are unable to take a signature. I would be grateful if you would find out where this parcel was delivered as I believe it has been delivered to the wrong address. I await your response.
Find out where my parcel is
I will contact Paypal who I paid with
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Yodel

Delivery
Customer service issue
Reported by GetHuman5309187
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 1487 others
0 customers following this
Items needed
Username
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Email address on the account

Timeline

GetHuman5309187 started working on this issue
Sep 28th, 2020 6:09pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 6:10pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 6:10pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 6:10pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 7:49pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 8:28pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 10:23pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 10:24pm
GetHuman5309187 indicated the issue is not fixed yet.
Sep 28th, 2020 10:27pm