Hi * of your drivers was supposed to deliver my item yesterday.I phoned him a few times...

GetHuman-bschaha's Problem With a Delivery issue with Yodel from May 2020

Help with my Yodel issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-bschaha's own words
Hi * of your drivers was supposed to deliver my item yesterday.I phoned him a few times and text him he promised me at * so I took some time off work yet he did not arrive.I tryed phoning him at * he did not pick up after a few times he did.He was very arrogant and rude to me and was shouting at me to.All I asked for was when my parcel will arrive he said shut up I will drop *mrw ,Today came he did not show up no parcel i checked my delivery status it showed undelivered he did not even leave a card,I am extremely upset and shocked the way this driver in particular has come across i have always used Yodel i will not in the future be doing so. You must act on those individual and mk him understand his actions were wrong I did ask for his full name and manager no. He refused and was just shouting at me.I did how ever get his firs name Tomisa he sounds polish and he delivers in the Chandler ford,Eastleigh area.You must take this complaint seriously and take action as to not happen again my parcel no. Is JD**************** I hope u get back to me quick with a response or I will raise this issue with your head office thank you for you time.

GetHuman-bschaha did not yet indicate what Yodel should do to make this right.

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Yodel

Problem With a Delivery issue
Reported by GetHuman-bschaha
May 27th, 2020 - 5 months ago
Fixed
Seen by 5 customers so far
Similar issue to 1545 others
0 customers following this
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Timeline

GetHuman-bschaha started working on this issue
May 27th 10:41am
GetHuman-bschaha confirmed the issue is fixed. Hooray!
May 27th 10:41am

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