I contacted yourselves with regards to a parcel that on the app said it was posted thro...

GetHuman-lineylin's Problem With a Delivery issue with Yodel from December 2019

Help with my Yodel issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-lineylin's own words
I contacted yourselves with regards to a parcel that on the app said it was posted through my letterbox yesterday however it was not and I have not received. I contacted yourselves yesterday via webchat and was told they would have to speak to the driver. I am still waiting. I also left messages with the drivers mobile number asking them to ring me I gave mobile and home number and have not had a response. I want my parcel or to know what letter box he supposedly posted it through!!!!! Because it certainly was not mine

GetHuman-lineylin did not yet indicate what Yodel should do to make this right.

How GetHuman-lineylin fixed the problem
I contacted yodel yesterday and did not get a lot of help and was told that they would contact driver but did not know how long this would take came in today and my parcel was posted through the letterbox. Yodel have not contacted me to say what happened but as long as I have my parcel i am happy
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Yodel

Problem With a Delivery issue
Reported by GetHuman-lineylin
Dec 11th, 2019 - a year ago
Fixed
GetHuman-lineylin shared how to fix
Seen by 9 customers so far
Similar issue to 1296 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-lineylin started working on this issue
Dec 11th, 2019 5:07pm
GetHuman-lineylin indicated the issue is not fixed yet.
Dec 11th, 2019 10:08pm
GetHuman-lineylin indicated the issue is not fixed yet.
Dec 11th, 2019 10:09pm
GetHuman-lineylin indicated the issue is not fixed yet.
Dec 11th, 2019 10:10pm
GetHuman-lineylin indicated the issue is not fixed yet.
Dec 11th, 2019 10:12pm
GetHuman-lineylin indicated the issue is not fixed yet.
Dec 11th, 2019 10:17pm
GetHuman-lineylin confirmed the issue is fixed. Hooray!
Dec 12th, 2019 6:28pm

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