Find my

GetHuman-rambobg's customer service issue with Yodel from November 2019

Help with my Yodel issue
The issue in GetHuman-rambobg's own words
Call customer service*Life chat. ... Hello,** days in a row I expect my parcel from eBay.*Today I contact my sender and hi say I have issue whit my delivery to contact Yodel. *Then my night mare start.*The stupid robot you put in customer service don't solve my problem.*And the life customer service don't work at all, the support on phone it's chargeable.**How you expect to use your services.?**I will return my parcel and ask for refund then I already say to sender to change his service delivery.**Always whit Yodel have similar issues.*Driver don't visit my property , don't left me visit card and then drop parcel back in depot for pick up.***I like my parcel to be DeLIVeReD on my door.**JD****************** Levine Gardens*IG** *UH**Georgi Bayramski************
Driver lie that visit my house.*I have CCtv and can prove that.
Deliver my parcel or return it back to sender.
No
I will not call you on chargeable phone resolve your issue. **** *******
How GetHuman-rambobg fixed the problem
Report to seller that Yodel driver can't find my house address. And give him my address again. And explain him I will cancel the order if they don't deliver it.
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Yodel

Delivery from eBay
Customer service issue
Reported by GetHuman-rambobg
Nov 13th, 2019 - a year ago
Fixed
GetHuman-rambobg shared how to fix
Seen by 10 customers so far
Similar issue to 2944 others
0 customers following this
Items needed
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Timeline

GetHuman-rambobg started working on this issue
Nov 13th, 2019 7:12pm
GetHuman-rambobg confirmed the issue is fixed. Hooray!
Nov 14th, 2019 8:39pm

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