I had delivery scheduled for ********** on delivery JD**************** I waited in all...

GetHuman-fatchanc's Track a Delivery issue with Yodel from May 2019

Help with my Yodel issue
The issue in GetHuman-fatchanc's own words
I had delivery scheduled for ********** on delivery JD**************** I waited in all day but you did not arrive, Checked your tracking site It just stated The driver was on his way I was no ** of ** and that he was at no* ALL DAY*Where is my consignment

GetHuman-fatchanc did not yet indicate what Yodel should do to make this right.

How GetHuman-fatchanc fixed the problem
I tried the chat line at Yodel and although the operative did his best to resolve the situation it did not solve the problem of the missing consignment.they only confirmed it was out for delivery on the van 'What for three days?' My next step was the supplier for them to trace the package (Yodel Tracking was not updating). T J Hughes resolved the problem they discovered that the van with my consignment on had been hijacked at the drivers first call. Now awaiting replacement order to arrive
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Track a Delivery issue
Reported by GetHuman-fatchanc
May 30th, 2019 - 3 years ago
GetHuman-fatchanc shared how to fix
Seen by 26 customers so far
Similar issue to 2351 others
0 customers following this
Items needed
Email address on the account


GetHuman-fatchanc started working on this issue
May 30th, 2019 12:58pm
GetHuman-fatchanc indicated the issue is not fixed yet.
May 31st, 2019 6:59am
GetHuman-fatchanc confirmed the issue is fixed. Hooray!
Jun 3rd, 2019 6:13am