This is the second time i have recieved a parcel and they throw it over the fence. The...
GetHuman2617085's complaint issue with Yodel from March 2019
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The issue in GetHuman2617085's own words
This is the second time i have recieved a parcel and they throw it over the fence. The order delivered is heavy as contains dog food and they mostly come in metal tins. But the past * times they have thrown it over my fence damaging the contents and the food it contains meaning it had to be used straight away as its been opened *discarded as badly damage. Also as the box is heavy and the fence to my garden are over *.*ft. The person throwing does not see what is below thus they could easily damage my garden contents. Eg pots, lights flowers ect. Plus on the box it say has to be kept upright the last. Well that doesnt happen when the throw it.Not happy for something i pay a high cost (** pound a month) to be treated this way and damaged. I would ieally like a refund for my last * damaged items and you drivers to not throw my parcel over the fence. They can try neugbours or just try the next day. So simple.
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