My yodel parcel was supposed to be delivered today. I asked for advice on webchat. I re...

GetHuman-bethgarl's customer service issue with Yodel from February 2019

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The issue in GetHuman-bethgarl's own words
My yodel parcel was supposed to be delivered today. I asked for advice on webchat. I received some feedback from a man name Waheed. He was very unhelpful. I asked a specific question * times with no reply each time. He advised that yodel would do their best to attempt to deliver my parcel tomorrow. This is no use as they are flowers for a friends birthday. I should have received correspondence in regards to the lateness of this parcel & have received nothing. Waheed was very unhelpful and did not provided appropriate customer service in the slightest - actually very rude instead as he ignored the same question I asked * times throughout the conversation. I am very displeased with Yodel in general and would like someone to contact me regarding this matter ASAP.

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Yodel

Customer service issue
Reported by GetHuman-bethgarl
Feb 19th, 2019 - 3 years ago
Fixed
Seen by 18 customers so far
Similar issue to 1527 others
0 customers following this
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GetHuman-bethgarl started working on this issue
Feb 19th, 2019 7:16pm
GetHuman-bethgarl confirmed the issue is fixed. Hooray!
Feb 19th, 2019 7:17pm