I've had a delivery scheduled for Wednesday *nd Jan **** , I waited in all day for the...

GetHuman-caydenco's customer service issue with Yodel from January 2019

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The issue in GetHuman-caydenco's own words
I've had a delivery scheduled for Wednesday *nd Jan **** , I waited in all day for the driver to not attempt delivery , the driver then changed the status to delivery attempted when that was not the case. I then called customer services who told they cannot do anything but wait for the drivers report and that delivery would be "attempted" again tommorow. It's now Thursday *rd Jan **** and once again I've waited in just to get the exact same outcome. I've had nothing but bad experiences with Yodel whenever I've ordered from a company that uses yodel as the drivers are too lazy to ring the buzzer to enter the flat and deliver the parcel like they are paid to do. I now have to collect the parcel from the depot costing me more money along with the charges paid to talk to customer services. Appalling service provided.
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Customer service issue
Reported by GetHuman-caydenco
Jan 3rd, 2019 - 4 mons ago
I have an issue with Yodel too
Seen by 6 customers so far
Similar issue to 1133 others
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GetHuman-caydenco started working on this issue
Jan 3rd 4:46pm
GetHuman-caydenco indicated the issue is not fixed yet.
Jan 3rd 4:48pm