JJD****************. *I am absolutely fuming, I tracked every step of this drivers day...

GetHuman-combateq's customer service issue with Yodel from October 2018

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The issue in GetHuman-combateq's own words
JJD****************. *I am absolutely fuming, I tracked every step of this drivers day! Waiting for my delivery ** which is business purposes my living. It’s marked down as unable to gain access now this is a lie!! I was available at the property (John longs ** Ystrad Road) until *pm. *It was around *:** when this driver was dropping the last delivery before mine at which point I went outside to collect I waited outside for **mins and nothing so went to track my delivery. *The driver showed he had stopped at the top of the estate for sometime. *I looked outside again and nothing. *Went back to the tracking and he had passed my building and to an estate close where I assume they live as the tracker shortly disappeared of the map. *Now two things happened here the van waited at the top of the estate a long time maybe killing time if it was a five o’clock finish for them. *But then had to pass my place to get to the estate they ended up it (home). *When I order and have a delivery day I expect that delivery as I have to tell customers of there delivery*collection. *I’m discussed by this what sort of service is this!!!!!!!

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Yodel

Customer service issue
Reported by GetHuman-combateq
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 509 others
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Timeline

GetHuman-combateq started working on this issue
Oct 23rd, 2018 7:57pm