I had to contact Yodel on **.**.** and incurred call charges of £*.**. I want this reim...

GetHuman-clare_ma's customer service issue with Yodel from October 2018

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The issue in GetHuman-clare_ma's own words
I had to contact Yodel on **.**.** and incurred call charges of £*.**. I want this reimbursed by Yodel as I was calling to chase up a failed delivery I had organised for that date. I took the day off work to wait for my parcel on **.**.** and completely wasted a day off as the item was not delivered until **.**.** after I called Yodel. You failed to deliver my item on the confirmed date and I had to contact you to find out where my item was. I have just received a big phone bill and I am not amused. Happy to send proof of cost of phone calls.
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Yodel

Customer service issue
Reported by GetHuman-clare_ma
Oct 18th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-clare_ma started working on this issue
Oct 18th 7:31pm