JD*****************I waited in all day yesterday for my next day delivery. Parcel statu...

GetHuman1022505's customer service issue with Yodel from August 2018

Help with my Yodel issue
The issue in GetHuman1022505's own words
JD*****************I waited in all day yesterday for my next day delivery. Parcel status said I was ** on list but your driver stopped delivering well before he got to me. Today I get a parcel status saying there is now *** deliverys and *** before me., so I'm doubting that it's going to be delivered today either? I needed my delivery yesterday as my husband has gone into hospital for an operation today and I need to be available to pick him up. I am really annoyed with your service that has not delivered my Holland and Barrett parcel. This is not the first time You have let me down. How come parcel ordered same time delivered by Dpd arrived yesterday midday as they said. I await a quick response and will be notifying Holland and Barrettt of the out come. Hugely disappointed with your service...Christine Pearman
GetHuman1022505 did not yet indicate what Yodel should do to make this right.
I have an issue with Yodel too
How GetHuman1022505 fixed the problem
I rang the sender of the parcel, they got in touch with Yodel. Just luck that I got it * pm at night, ** hours late. Yodel seem to give their drivers an impossible task to deliver *** parcels in one day. Paid first class postage for a second rate delivery service. They need to take a leaf out of DPD s book. Worst thing with Yodel is they don't keep you updated when things don't run to plan.
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Yodel

Customer service issue
Reported by GetHuman1022505
Aug 22nd, 2018 - a yr ago
I have an issue with Yodel too
Fixed
GetHuman1022505 shared how to fix
Seen by 14 customers so far
Similar issue to 309 others
0 customers following this
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Who made the purchase
Tracking number
Timeline
GetHuman1022505 started working on this issue
Aug 22nd, 2018 12:27pm
GetHuman1022505 indicated the issue is not fixed yet.
Aug 22nd, 2018 4:02pm
GetHuman1022505 indicated the issue is not fixed yet.
Aug 22nd, 2018 4:04pm
GetHuman1022505 indicated the issue is not fixed yet.
Aug 22nd, 2018 4:05pm
GetHuman1022505 indicated the issue is not fixed yet.
Aug 22nd, 2018 9:35pm
GetHuman1022505 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 1:47pm
GetHuman1022505 confirmed the issue is fixed. Hooray!
Aug 25th, 2018 8:00pm
GetHuman1022505 confirmed the issue is fixed. Hooray!
Aug 26th, 2018 5:48pm
GetHuman1022505 confirmed the issue is fixed. Hooray!
Aug 26th, 2018 7:49pm