If you want to speak to a human, don't call Yodel!
GetHuman-fredalo's customer service issue with Yodel from July 2018
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Help with my Yodel issue
GetHuman-fredalo's next move: talk to Yodel again when they open.
Yodel's call center is closed now. We will send GetHuman-fredalo a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-fredalo's own words
I was trying to contact Yodel to inform them of an incorrect delivery address for a parcel they had for me. ... I made an online order with Peacocks last night and noticed as PayPal was taking payment that my delivery address was incorrect. Peacocks have told me to contact you as the order has already left
The address they had was my old address and I no longer live there. I am disabled and unable to drive to this address to collect it
I just want to receive the goods I have paid for, I cannot afford to just write this off as I am on disability benefits
I am a new customer and expected to be able to speak to someone to resolve this issue.
I contacted the company I ordered the goods from who told me to contact Yodel but I was unable to actually speak to anyone at Yodel and could only reach an automated message which kept telling me that my parcel was with my local depot.
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How GetHuman-fredalo fixed the problem
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