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GetHuman-fredalo's customer service issue with Yodel from July 2018

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Help with my Yodel issue
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The issue in GetHuman-fredalo's own words
I was trying to contact Yodel to inform them of an incorrect delivery address for a parcel they had for me. ... I made an online order with Peacocks last night and noticed as PayPal was taking payment that my delivery address was incorrect. Peacocks have told me to contact you as the order has already left
The address they had was my old address and I no longer live there. I am disabled and unable to drive to this address to collect it
I just want to receive the goods I have paid for, I cannot afford to just write this off as I am on disability benefits
I am a new customer and expected to be able to speak to someone to resolve this issue.
I contacted the company I ordered the goods from who told me to contact Yodel but I was unable to actually speak to anyone at Yodel and could only reach an automated message which kept telling me that my parcel was with my local depot.
How GetHuman-fredalo fixed the problem

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Yodel

Parcel deliver
Customer service issue
Reported by GetHuman-fredalo
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 196 others
0 customers following this
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Timeline

GetHuman-fredalo started working on this issue
Jul 5th, 2018 2:09pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 5th, 2018 2:11pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 5th, 2018 3:14pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 6th, 2018 3:22pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 8th, 2018 3:39pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 8th, 2018 3:45pm
GetHuman-fredalo indicated the issue is not fixed yet.
Jul 8th, 2018 3:48pm