I received a message saying my package is delivered but I have not received anything an...

GetHuman-norabad's customer service issue with Yodel from May 2018

Help with my Yodel issue
The issue in GetHuman-norabad's own words
I received a message saying my package is delivered but I have not received anything and there’s no calling card left with safe place or left with neighbour. I’ve been home all day and there was no attempt to knock on door. I even checked with neighbours if they received it by mistake but they’re out at work since morning and are not home. Tracking number is JD*****************Tried speaking with live chat agent but he just said it’s been delivered and signed for, I told him that I received nothing but he just said to check with neighbours and that was the extent of his help. Please find my parcel and ensure delivery today. Thx
GetHuman-norabad did not yet indicate what Yodel should do to make this right.
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I called the vendor and they investigated with the delivery company
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Yodel

Customer service issue
Reported by GetHuman-norabad
May 23rd, 2018 - 6 mons ago
I have an issue with Yodel too
Fixed
GetHuman-norabad shared how to fix
Seen by 4 customers so far
Similar issue to 282 others
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GetHuman-norabad started working on this issue
May 23rd 3:42pm
GetHuman-norabad confirmed the issue is fixed. Hooray!
May 23rd 4:54pm