I received a message saying my package is delivered but I have not received anything an...
GetHuman-norabad's customer service issue with Yodel from May 2018
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The issue in GetHuman-norabad's own words
I received a message saying my package is delivered but I have not received anything and there’s no calling card left with safe place or left with neighbour. I’ve been home all day and there was no attempt to knock on door. I even checked with neighbours if they received it by mistake but they’re out at work since morning and are not home. Tracking number is JD*****************Tried speaking with live chat agent but he just said it’s been delivered and signed for, I told him that I received nothing but he just said to check with neighbours and that was the extent of his help. Please find my parcel and ensure delivery today. Thx
GetHuman-norabad did not yet indicate what Yodel should do to make this right.
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How GetHuman-norabad fixed the problem
I called the vendor and they investigated with the delivery company
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