Ref: Delivery No: JD****************I submitted a survey yesterday on the e-mail you h...

GetHuman-srider's customer service issue with Yodel from May 2018

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The issue in GetHuman-srider's own words
Ref: Delivery No: JD****************I submitted a survey yesterday on the e-mail you had sent me stating delivery had been made, making a complaint as I mistakenly believed that the e-mail was concerning the *nd parcel from my order with Zooplus when, in fact, it was a delivery notification for the *st parcel which you had successfully delivered. As I was complaining that the parcel had not arrived I am assuming this will start an investigation into where the parcel is. I tried to find a way of informing you that the information was incorrect and to apologise for setting it in motion but was unable to do this. I only a few minutes ago discovered this e-mail link to contact you now. So, please, cancel my complaint and accept my apologies for any inconvenience this may have caused.*Regards*S Rider

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Yodel

Customer service issue
Reported by GetHuman-srider
May 14th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 399 others
0 customers following this
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Timeline

GetHuman-srider started working on this issue
May 14th, 2018 3:09pm
GetHuman-srider confirmed the issue is fixed. Hooray!
May 15th, 2018 6:10pm

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