So I have ordered Loose-Fit Mock Two-Piece Hooded Pullover *Black - L*, and you guys said that its gonna come within ** days, and the next day, it was suddenly 'out of stock' and the item have been canceled because of that. The next email i got is 'refund completed' on **th june. I'm sorry but i DIDN'T get any refund. ... Hiya, i have ordered Loose-Fit Mock Two-Piece Hooded Pullover *Black - L* however it said that the item was cancelled and the "refund was completed" but i didn't get any refund. How can i get the refund?
I'm so disappointed in the customer service, it is literally waste of my money and my time. It would be OK if it comes a little bit late, but seriously the item was canceled because it was out of stock? The day before it was all fine what happened?
Please write that the item is out of stock next time, instead of cheating people like that. This is so frustrating. I'm sorry but this is just not fair and if its possible can i have refund for shipping too please?
Ok so i expected a professional customer service. Seriously, if the item is out of stock, next time just write it next to the item, instead of waiting for people to PAY first * the shipping and then emailing that 'its out of stock'. How childish. Can i have a refund please?
I tried to email you guys but still nothing. I'm so dissapointed right now. Even using customer service, it didn't help, i got an email saying if the issue is fixed now and that i can edit my issue in customer service, really?