Hiya, i have ordered Loose-Fit Mock Two-Piece Hooded Pullover *Black - L* however it sa...

GetHuman-cienieks's customer service issue with Yesstyle.com from June 2020

Help with my Yesstyle.com issue
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The issue in GetHuman-cienieks's own words
So I have ordered Loose-Fit Mock Two-Piece Hooded Pullover *Black - L*, and you guys said that its gonna come within ** days, and the next day, it was suddenly 'out of stock' and the item have been canceled because of that. The next email i got is 'refund completed' on **th june. I'm sorry but i DIDN'T get any refund. ... Hiya, i have ordered Loose-Fit Mock Two-Piece Hooded Pullover *Black - L* however it said that the item was cancelled and the "refund was completed" but i didn't get any refund. How can i get the refund?
I'm so disappointed in the customer service, it is literally waste of my money and my time. It would be OK if it comes a little bit late, but seriously the item was canceled because it was out of stock? The day before it was all fine what happened?
Please write that the item is out of stock next time, instead of cheating people like that. This is so frustrating. I'm sorry but this is just not fair and if its possible can i have refund for shipping too please?
Ok so i expected a professional customer service. Seriously, if the item is out of stock, next time just write it next to the item, instead of waiting for people to PAY first * the shipping and then emailing that 'its out of stock'. How childish. Can i have a refund please?
I tried to email you guys but still nothing. I'm so dissapointed right now. Even using customer service, it didn't help, i got an email saying if the issue is fixed now and that i can edit my issue in customer service, really?
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Yesstyle.com

Loose-Fit Mock Two-Piece Hooded Pullover *Black - L*, catalog number: **********
Customer service issue
Reported by GetHuman-cienieks
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 379 others
0 customers following this

Timeline

GetHuman-cienieks started working on this issue
Jun 16th 9:27pm
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 17th 8:24am
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 17th 8:25am
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 17th 8:28am
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 17th 8:55am
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 18th 8:05am
GetHuman-cienieks indicated the issue is not fixed yet.
Jun 18th 8:07am

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