I have * locations. I had * or * (*) star reviews and one bad one for more than a year...

GetHuman2888775's customer service issue with Yelp from May 2019

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The issue in GetHuman2888775's own words
I have * locations. I had * or * (*) star reviews and one bad one for more than a year. I spoke to google because my Shingle Springs location was not showing up. They ask me to advertise. I told them I did not have time right then to discuss and the gentleman got mad and hung up on me. I immediately searched to see if my second location was showing on google and all my good reviews but one were removed and left the one bad one. I know you guys have no affiliation but somehow this happened because I had also checked it about * minutes before I spoke to google and they were all there....So within ** minutes it all changed! I would appreciate if you would restore the ratings I earned with my high priority of customer service.*Thanks,*Robin DeBruler*Graphix Ink****-***-***
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Yelp

Customer service issue
Reported by GetHuman2888775
May 8th, 2019 - 2 mons ago
I have an issue with Yelp too
Not resolved
Seen by 4 customers so far
Similar issue to 1123 others
0 customers following this
Timeline
GetHuman2888775 started working on this issue
May 8th 8:12pm
GetHuman2888775 indicated the issue is not fixed yet.
May 9th 8:24pm
GetHuman2888775 indicated the issue is not fixed yet.
May 13th 9:19pm