Someone has maliciously put reviews on all social media on Monday stating that they wer...

GetHuman-joerente's customer service issue with Yelp from February 2019

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Most reviews are unable to be removed. We have had some success in reporting and removing reviews but most likely Yelp will only remove them if you contact the person that reviewed your company and ask them to remove it.
The issue in GetHuman-joerente's own words
Someone has maliciously put reviews on all social media on Monday stating that they were a customer when they clearly put a false name and went on to state that I serviced their home and that I am borderline Sexually stocking and not to do business with me because I am a criminal I am an operator of the structural pest control board we go through a background check of the DOJ department I have been cleared of having no criminal record this is false information and Are basically telling customers not to let me in their home peep done this to Google review and to Thumbtack Lead for you I can post pictures or you can go on the website is themselves and you can see that they have removed *that review within ** hours where yelp is taking more time than any of them when it clearly states and violates their policy of harassment and this is not one person playing a prank this is a malicious defamation of character when it is planned out to put that same review all in all social media sites and like I said all the other social media sites removed the review and Yelp can easily see that this account was set up within minutes and in two hours put the malicious review on my page and then added * * star reviews on other pages. This should be removed immediately because of the emotional embrassent and damaging effect on my business. It violates your policy on reviews and if This is. Of good enough this can easily be fixed as this coward providing proof of a receipt or correspondence or text messages or voicemails or even a business card!!!!
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Yelp

Customer service issue
Reported by GetHuman-joerente
Feb 28th, 2019 - 3 mons ago
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GetHuman-joerente started working on this issue
Feb 28th 4:20pm