Some costumer leave a one star review with untrue and yelp company block out all * star...

GetHuman-mikilanl's customer service issue with Yelp from January 2019

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Most reviews are unable to be removed. We have had some success in reporting and removing reviews but most likely Yelp will only remove them if you contact the person that reviewed your company and ask them to remove it.
The issue in GetHuman-mikilanl's own words
Some costumer leave a one star review with untrue and yelp company block out all * star reviews with the software that we didn’t ask for the review. So if you can help me to remove the one star review that will be good
GetHuman-mikilanl did not yet indicate what Yelp should do to make this right.
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Yelp

Customer service issue
Reported by GetHuman-mikilanl
Jan 21st, 2019 - 6 mons ago
I have an issue with Yelp too
Fixed
Seen by 8 customers so far
Similar issue to 635 others
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Items needed
Restaurant Name
Email on Account
Phone Number
Name of Account Holder
Timeline
GetHuman-mikilanl started working on this issue
Jan 21st 4:55am
GetHuman-mikilanl indicated the issue is not fixed yet.
Jan 21st 4:57am
GetHuman-mikilanl indicated the issue is not fixed yet.
Jan 24th 5:16am
GetHuman-mikilanl indicated the issue is not fixed yet.
Jan 24th 5:19am