To whom this may concern,**My name is Bertha K, I am a frequent yelp user and I am emai...

GetHuman-zhaover's customer service issue with Yelp from September 2018

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The issue in GetHuman-zhaover's own words
To whom this may concern,**My name is Bertha K, I am a frequent yelp user and I am emailing today about a recent transaction I made at Holly Crab in Boston, MA. On Saturday, September *, ****, I made a request for takeout at this restaurant but the order suddenly cancelled on me. No transaction was made at that time so I decided to reorder the same items with one additional item. About ** minutes later I went to the restaurant to do a quick check up on my order but they did not tell me my order, and gave me another estimated time. I came back to pick up my order as requested and as I was leaving the store, one of the waitresses came to give me another bag of food. At this moment the waitress was somewhat puzzled about my order and could not repeat what I have asked for. When I went home I realized that my credit card had two transactions from the same place.*I am emailing to see what I can do to get a refund on my money when I clearly asked for one order as my other order got cancelled.*Thank you for cooperating.**Best,*Bertha

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Yelp

Customer service issue
Reported by GetHuman-zhaover
Sep 10th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 235 others
0 customers following this
Items needed
Restaurant Name
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman-zhaover started working on this issue
Sep 10th, 2018 4:52pm

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