The review by Paula S is a fabrication. Firstly the comments in this review violate the...

GetHuman-iakeyesm's customer service issue with Yelp from August 2018

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The issue in GetHuman-iakeyesm's own words
The review by Paula S is a fabrication. Firstly the comments in this review violate the Yelp terms of service as it was posted by a disgruntled ex-employee. I flagged the review and received a response re issue number ******* which is not satisfactory. The response states that yelp cannot confirm the conflict of interests in the Paula S review. *Please revisit this matter. It would be IMPOSSIBLE for a new individual who walked into a waiting room to determine that an unethical employment matter was occurring. The guest had no interaction with the parties she describes in the review, has no knowledge of who is employed at the business, and could not possibly formulate an impression based on zero data. This event never occurred. And the post is by a person not in the business data base. Also it is not possible for a casual observer in the waiting room to overhear private discussions since this is a medical practice that strictly adhered to HIPAA privacy rules. In addition the employee who posted this was found to have “willfully misrepresented” data to the employment board. **Please look this matter over again and delete this highly inappropriate review that is posted against yelp’s terms of service. Keeping this review makes a mockery of the system. Please advise. If more clarification is needed kindly call me at my office. The number is (***) ***-****. Thank you.
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Yelp

Customer service issue
Reported by GetHuman-iakeyesm
Aug 27th, 2018 - 4 mons ago
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Seen by 5 customers so far
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GetHuman-iakeyesm started working on this issue
Aug 27th 4:38pm
GetHuman-iakeyesm indicated the issue is not fixed yet.
Aug 27th 7:17pm
GetHuman-iakeyesm indicated the issue is not fixed yet.
Aug 28th 9:39pm
GetHuman-iakeyesm indicated the issue is not fixed yet.
Aug 30th 9:57pm