After carefully moving my Yamaha Clavinova digital piano from Texas to Nashville TN, sp...

GetHuman-wademert's customer service issue with Yamaha USA from July 2018

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The issue in GetHuman-wademert's own words
After carefully moving my Yamaha Clavinova digital piano from Texas to Nashville TN, speaker connections for demo mode work fine, but there’s no speaker connection for the keyboard. Factory reset option has not helped. Do I need a technician ? Transporting the instrument to a service center would be difficult, but not impossible. Please advise.
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Yamaha USA

Customer service issue
Reported by GetHuman-wademert
Jul 19th, 2018 - 3 mons ago
I have an issue with Yamaha USA too
Fixed
Seen by 10 customers so far
Similar issue to 66 others
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GetHuman-wademert started working on this issue
Jul 19th 12:30am
GetHuman-wademert indicated the issue is not fixed yet.
Jul 19th 2:05am
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Jul 19th 3:35am
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Jul 19th 1:30pm
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Jul 19th 4:46pm
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Jul 20th 3:52am
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Jul 20th 2:06pm
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Jul 20th 2:06pm