Clavinova CVP-*** Follow the Lights, lights are not lighting up. Is there a setting to...

GetHuman629312's customer service issue with Yamaha USA from April 2018

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The issue and preferred resolution, in GetHuman629312's own words:
Clavinova CVP-*** Follow the Lights, lights are not lighting up. Is there a setting to bring them back?
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Yamaha USA

Customer service issue
Reported by GetHuman629312
Apr 25th, 2018 - 3 mons ago
I have an issue with Yamaha USA too
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Seen by 4 customers so far
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GetHuman629312 started working on this issue
Apr 25th 9:48pm