figuring out how to remove "wavy" effect on MX** keyboard - Talk to tech rep - I don't...

GetHuman608496's customer service issue with Yamaha USA from April 2018

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Help with my Yamaha USA issue
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The issue and preferred resolution, in GetHuman608496's own words:
Talk to tech rep ... figuring out how to remove "wavy" effect on MX** keyboard
I don't want this effect
Instructing me how to remove this effect
Help with my Yamaha USA issue
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Yamaha USA

MX** keyboard
Customer service issue
Reported by GetHuman608496
Apr 18th, 2018 - 3 mons ago
I have an issue with Yamaha USA too
Not resolved
Seen by 3 customers so far
Similar issue to 60 others
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Timeline
GetHuman608496 started working on this issue
Apr 18th 5:31pm