Yahoo Customer Service Issues

I recently had difficulty accessing my Yahoo email account. Upon logging in, I was prompted to send a message to an old phone number that I no longer have. When I contacted support, they requested to verify my identity by sending a code to the exact number I was mentioning I no longer possess. This seemed illogical to me. Although I wanted to express my frustration, I understand they are following protocol without realizing the contradiction. Additionally, I have been reminded for over two years to update my recovery information in case of password loss, as if it was a mandatory step. I took it literally, assuming I would never forget my password and did not see the necessity of providing my number. The instructions stated it was for password loss, making the process misleading.

Greetings, I kindly request your assistance with accessing my account as I have been experiencing difficulty getting in since Friday. My situation is as follows: The alternate emails provided for resetting my password are [redacted], which I seldom use and can't recall the password, and [redacted], an account belonging to a company I am not a part of and should be removed. My phone number is not linked to my account. I tried the recovery option using the secret question but it did not work. For over fifteen years, I have had my [redacted] account, which I use regularly with important files, contacts, family, friends, and various activities on social media. I kindly ask for your assistance and request a response sent to [redacted]

Hello, I am reaching out to seek assistance with an issue related to my Yahoo account. While I have the correct email and password, my account is under verification and requires additional confirmation that it is indeed me trying to access it. Unfortunately, the recovery email and mobile number I provided in the past are outdated and no longer in use. As this account is crucial for my various transactions and documents, including banking, passport information, and other social media accounts, I am eager to regain access. Kindly inform me if there are any specific details or steps I need to provide from my end to facilitate the retrieval process. I have attached supporting documents for your review. Thank you and have a wonderful day.

Good morning Yahoo Team, I've been attempting to access my Yahoo Account ([redacted]) since yesterday. Despite being certain my password and username are correct, I keep receiving an error message. I've tried the "Forgot password" option, but I am unable to retrieve the verification code sent to a Hotmail account I don't recall using before. Even when I try to recover the Hotmail account password, I'm encountering difficulties. This Yahoo account, in use since [redacted], is crucial for my official communication and social media activities. Your assistance in restoring it would be greatly appreciated. Perhaps using my ID could be an alternative for restoration? Unfortunately, all available avenues, including the customer support number listed on the help website (unavailable in Uganda), have not been successful.

Bonjour, je ne comprends pas l'anglais, donc merci de répondre en français. J'ai perdu l'accès à un de mes comptes Yahoo car je ne peux pas récupérer le mot de passe via une ancienne adresse e-mail hotmail qui n'est plus active. Même après avoir supprimé cette adresse, elle reste la seule option de récupération. J'ai contacté des numéros payants sans succès et cela m'a coûté 68,47 euros que je ne peux pas me permettre. Lorsque j'essaie de réinitialiser le mot de passe, on m'envoie un code de vérification sur l'e-mail inaccessible. Je souhaite retrouver mon compte Yahoo en utilisant une autre adresse Yahoo valide ou mon numéro de téléphone, puis fusionner mes deux comptes en un seul. Merci.

My account has been compromised. The password and linked phone number were changed. I am Alushka Maharaj from South Africa. My ex-partner hacked my email [redacted] and took control by changing the password and phone number, locking me out. I need urgent help as the online recovery options are not helping. I am seeking assistance to reclaim my account with proper verification. My legitimate contact details are [redacted] and +27 72 [redacted]. I am willing to provide my ID to verify my identity. I work for EY, a reputable global company. My previous password was "Nedbank" and was changed by my ex. I request the ability to update my phone number or receive a password reset link to my work email for account recovery. Please assist me promptly. Thank you.

I received advice from Twitter Support to contact my email service provider for proper authentication on my Twitter account. Currently, I'm experiencing issues viewing my timeline and can only see a limited number of followers. When I log in, I am unable to click on followers to view their profiles, except after searching for them where I can only see their bio and mutual follow status, but not their tweets. This problem arose as I originally set up my Twitter account using a phone number linked to my Yahoo mail account. However, I recently altered the mobile settings on my Yahoo account unknowingly, resulting in this situation. Despite this, Twitter still recognizes my phone number but does not allow access to my account when I enter the password.

I contacted Twitter Support, and they advised me to reach out to my email service provider for proper authentication on my account. Currently, I am facing issues where I cannot view my timeline and only see a limited number of followers on Twitter. I am unable to click on followers' profiles to see their tweets unless I search for them. The problem arose because I previously used my phone number, linked to my Yahoo email account, but mistakenly deleted the mobile settings, causing this situation. Despite Twitter recognizing my number during login attempts, I still experience these limitations. When attempting to access my account without the phone number, I am unable to see my timeline and encounter restricted follower visibility. I can only view followers' bios and fleets after conducting a search. I seek assistance in resolving this matter to regain full access to my account. My contact details are [redacted] and +[redacted][redacted], both linked to my Yahoo mail account, with the phone number solely used for Twitter login.

I want to report that I have canceled my membership and request a refund. A colleague mentioned that a file with the refunded money would be sent, but I haven't received any email or alert confirming the refund. When I signed up for a one-month membership later, I noticed the wrong email address was used, which should be [redacted] instead of [redacted] Please correct this information so that I can be reached correctly regarding my concerns. Thank you for your help and cooperation in resolving this issue.

I need to inform you about issues I am facing with my email accounts, [redacted] and [redacted] I have lost access to both accounts due to forgotten passwords. I attempted the Yahoo password recovery process, but it was unsuccessful. Additionally, it appears that my [redacted] account has been compromised, as my contacts received emails from an unfamiliar address <[redacted]>. This email account contains crucial documents such as administrative and professional files. It is vital for me to regain access to these account for essential information. I trust in Yahoo's services to assist me in resolving this matter. Thank you.

Dear YouTube TV Support, I am reaching out regarding ticket number [5-[redacted][redacted]]. For the past few months, I have been charged monthly for services I am not receiving, and I am having trouble canceling. Despite replying to Bella from YouTube, I have not received a response yet. Approximately 6 or 7 months ago, I encountered an issue where I could not connect to YouTube TV due to an account problem. I may have used a different account name during setup due to previous issues. I have been unsuccessful in reaching Customer Service, even after trying several phone numbers. My Gmail account is [redacted], and my home email is [redacted] My zip code is [redacted], and the last 4 digits of my credit card are [redacted]. The charge on my latest credit card statement on 04/30 shows "GOOGLE*YOUTUBE TV SUPPORT.GOOGL CA 64.99." If possible, please contact me at [redacted]. I am solely looking to have my account corrected, and a refund would be appreciated. Thank you for your assistance. Sincerely, Don

I am unable to access my [redacted] email account that I have used for work for about three years. Someone has changed the password, and despite multiple attempts to recover it, I have been unsuccessful. I contacted customer service, but the agent's limited English proficiency made the situation very frustrating for me. It is crucial for me to access my government of Canada emails that are awaiting my attention. The password I was using was "barbell54321." My name is David Clive.

I am experiencing difficulty accessing my Yahoo account. Instead of prompting me to enter my password, it is asking for a code. I believed that I had updated the recovery phone number and email, but it seems the changes did not take effect. This email account is crucial to me, and I have relied on it for many years. I had it saved on both my phone and laptop, but today I was unable to log in. Can you please advise on how I can recover access to my account?

On Monday, June 7th, my email was compromised due to a fake Yahoo email asking for my account details which I unfortunately provided. That led to my account sending out unauthorized emails to contacts asking for help. The hacker's email was [redacted] I've since changed my password, but the incident caused confusion and trouble for many recipients and myself. I wanted to alert you to this scam using your name to prevent others from falling victim like I did. Thank you, Jacqueline Fraser

Hello, I am Eduard Emanuel Bran, a Digital Transformation Specialist, writing on behalf of Raiffeisen Bank Romania regarding an issue we are experiencing with sending corporate e-mails to customers using your e-mail platform, such as [redacted] Our investigations have revealed that not all customers are receiving the e-mails due to a denial response from your server. Here is an example of the response we received: <[redacted]>, relay=mta5.am0.yahoodns.net[67.[redacted].[redacted].[redacted]]:25, delay=0.72, delays=0/0/0.72/0, dsn=5.6.7, status=bounced (SMTPUTF8 is required, but was not offered by host mta5.am0.yahoodns.net[67.[redacted].[redacted].[redacted]]) Given the sensitive nature of our corporate correspondence process, we kindly request you to investigate and resolve this issue promptly. For further details, please feel free to contact me using the following: Corporate e-mail: [redacted] Corporate mobile phone: +[redacted]7 Thank you, Eduard Bran

I am upset with Yahoo for publishing a controversial article about changing the American flag. The flag's colors and symbols all have significant meanings, such as white for purity, red for valor, and blue for justice. It's important to understand the history and symbolism behind each element of the flag. Let's appreciate the flag for what it truly represents and honor the sacrifices made for our country.

Subject: Request to Update Links to New Domain Dear Yahoo Finance, I would like to bring to your attention that there are several links on your site directing users to our old domain, www.microsofttraining.net. Our new domain is now www.stl-training.co.uk. We kindly request your assistance in updating all the links to reflect our new domain. Should you have any queries, please do not hesitate to reach out. Additionally, we would appreciate it if you could notify us once the changes have been completed. The URLs requiring attention are as follows: 1. finance.yahoo.com/news/7-simple-excel-tricks-every-[redacted]25.html 2. finance.yahoo.com/news/44-ways-more-productive-moment-[redacted]86.html Link that needs to be corrected: www.microsofttraining.net should be changed to www.stl-training.co.uk Anchor text: infographic Thank you for your cooperation. Best regards, Marius Barnard Learning & Development

Hello dear advisor, You requested me to provide the name for assistance. I urgently need help recovering my email address. Please list at least 3 emails sent over a week ago with their subjects and contact email addresses. 1) From mariama.kebe with the subject "Merry Christmas" on December 24 and 25, [redacted] 2) From lavray with the subject "djenissa explains" sent between December 28, [redacted], and January 1, [redacted] 3) From Stéphane with the subject "credit request" sent on January 16, [redacted] I recall details but don't remember everything. Please assist in retrieving my Yahoo email addresses [redacted] and [redacted] Warm regards.

Hello. I still haven't recovered my Yahoo account. Please help me recover my hacked and blocked account: [redacted] I received your email, but I still need assistance as I am unable to regain access to my Yahoo account. It has been a challenging three months, having sent over 15 emails without a proper response from Yahoo. I simply forgot my password and cannot change it due to the loss of my phone number. Best regards. You can contact me at [redacted]

I use both a Yahoo and an AT&T Yahoo email account. Normally, I can switch between them in the profile window by clicking on the Yahoo box. However, when I try to go back to the AT&T page, it prompts me to sign in with my ID and password each time. Even though "Yahoo Help" provides instructions to switch accounts without logging in each time, it doesn't seem to work for me when going from Yahoo to AT&T Yahoo. It's frustrating to have to log in to the AT&T Yahoo account every time I want to access it. I appreciate any help. Thank you. - R Evans