Today, my Google account warned me that my (** years old, recent ** years not used) Yah...

GetHuman5877303's customer service issue with Yahoo from March 2021

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The issue in GetHuman5877303's own words
Today, my Google account warned me that my (** years old, recent ** years not used) Yahoo account was hacked. I tried to log-in at Yahoo, which almost completed, until they indicated it needed to be verified it was really me trying to log in. It appeared that only a ** years old email address (which I don't have access to anymore) was connected to Yahoo. It is the only recovery*verifying option my Yahoo account has. So there's no way to get in there anymore.**Is there anything that can still be done? It's terrible that Yahoo really doesn't have more options related to this issue. My Google account should not be affected I guess* I could just remove the Yahoo password*account at Google. Do I still need to worry regarding safety?

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Yahoo

Customer service issue
Reported by GetHuman5877303
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 12646 others
0 customers following this

Timeline

GetHuman5877303 started working on this issue
Mar 23rd 10:53am