I can not logon to my yahoo account for the last two days. The first concern was the in...

GetHuman5463620's Account Access issue with Yahoo from November 2020

Help with my Yahoo issue
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Before contacting them, items GetHuman5463620 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5463620's own words
I can not logon to my yahoo account for the last two days. The first concern was the inbox was not updating. The username and password did not change. The only change to the desktop was WIN ** updates. I have been working on this with no help from Yahoo and completed the steps included in five webpage sites to resolve the issue. Yahoo says my email account has been compromised but I am not sure they are correct. Their tech support was a third party vendor that wanted $** to fix the access issue. When I attempt to logon the webpage reloads and the logon site reappears. Please let me know you need further information.

GetHuman5463620 did not yet indicate what Yahoo should do to make this right.

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Yahoo

Account Access issue
Reported by GetHuman5463620
Nov 14th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 14456 others
0 customers following this

Timeline

GetHuman5463620 started working on this issue
Nov 14th, 2020 10:53pm