Guten Tag...*ich versuch schon den ganzen Tag meine hinterlegte Telefonnummer in meinem...

GetHuman4876772's Update Account Information issue with Yahoo from May 2020

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The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman4876772's own words
Guten Tag...*ich versuch schon den ganzen Tag meine hinterlegte Telefonnummer in meinem Yahoo Mail Account zu *ndern, da ich auf diese Nummer keinen Zugriff mehr habe und bekomme nichts ge*ndert ohne die *nderung *ber jene Telefonnummer (auf die ich wie gesagt keinen Zugriff mehr habe) zu authentifizieren...*Ich bin im Webbrowser noch angemeldet aber kann nichts *ndern auch keine alternativ E-Mail Adresse hinterlegen...**Jetzt w*rde ich gerne wissen wie ich Zugriff bekomme, damit ich auf meinem neuen Smartphone und der neuen Telefonnummer wieder die Yahoo Mail App nutzen kann...*Ich hoffe sie k*nnen mit irgendwie weiterhelfen...*Zugriff zum Mailpostfach habe ich wie gesagt noch, daher w*re die Kontaktaufnahme auch dar*ber m*glich: *****@***.com

GetHuman4876772 did not yet indicate what Yahoo should do to make this right.

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Yahoo

Update Account Information issue
Reported by GetHuman4876772
May 27th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 18149 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman4876772 started working on this issue
May 27th, 2020 4:28pm
GetHuman4876772 indicated the issue is not fixed yet.
May 28th, 2020 8:22am