Someone changed by password today. I'm sure it's the same woman from Washington State...

GetHuman4238400's Technical Support issue with Yahoo from January 2020

Help with my Yahoo issue
First: share to improve GetHuman4238400's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4238400 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman4238400's own words
Someone changed by password today. I'm sure it's the same woman from Washington State. She's done it before. My email address is *****@***.com the other person is probably *****@***.com Her name is also Colette Herrin! You sent me some emails in the past showing that you sent a code to her number.**Here in the email you sent to me today...**Hi Colette,*******@***.com**We sent a code to ** (***) ***-**** which was used to sign in to your Yahoo account.**This sign in was on:**Device****safari mobile, ios**When**January **, **** **:**:** PM PST**Where*****Washington, United States****.***.***.****THIS IS NOT ME, YET YOU KEEP SENDING HER THE ABILITY TO GET INTO MY EMAIL??? WHY? MY NUMBER IS *** ***-*****I called her a couple of weeks ago and reached out to her on Facebook about this but she says, "I've been in the hospital a lot lately and I can't remember things." I told her to write her pwasowrds down but apparently she did not. WHAT ARE YOU GOING TO DO ABOUT HER??

GetHuman4238400 did not yet indicate what Yahoo should do to make this right.

How GetHuman4238400 fixed the problem

We are waiting for GetHuman4238400 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Yahoo

Technical Support issue
Reported by GetHuman4238400
Jan 12th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 21290 others
0 customers following this

Timeline

GetHuman4238400 started working on this issue
Jan 12th, 2020 12:41am
GetHuman4238400 indicated the issue is not fixed yet.
Jan 12th, 2020 5:16am
GetHuman4238400 indicated the issue is not fixed yet.
Jan 12th, 2020 5:17am
GetHuman4238400 confirmed the issue is fixed. Hooray!
Jan 15th, 2020 11:55pm
GetHuman4238400 indicated the issue is not fixed yet.
Jan 16th, 2020 12:00am
GetHuman4238400 indicated the issue is not fixed yet.
Jan 16th, 2020 12:01am
GetHuman4238400 indicated the issue is not fixed yet.
Jan 16th, 2020 7:21am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians