I have not used my email in some time. I log in tonight and it will not let me log in...

GetHuman-joepanie's Account Access issue with Yahoo from December 2019

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Before contacting them, items GetHuman-joepanie may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-joepanie's own words
I have not used my email in some time. I log in tonight and it will not let me log in. So it wants to identify its me, but my number on file ********** is no longer my number. I do not know what to do, but I am really upset. I called some yahoo number and it wants me to pay $** a month, to help me log in. I slam the phone down. So, please help me log into my account. My email I use now is *****@***.com and my new number to get in touch with me is **********. Thank you in advance.

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Yahoo

Account Access issue
Reported by GetHuman-joepanie
Dec 15th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 22207 others
0 customers following this

Timeline

GetHuman-joepanie started working on this issue
Dec 15th, 2019 2:56am
GetHuman-joepanie indicated the issue is not fixed yet.
Dec 15th, 2019 11:43am
GetHuman-joepanie indicated the issue is not fixed yet.
Dec 15th, 2019 6:10pm
GetHuman-joepanie indicated the issue is not fixed yet.
Dec 16th, 2019 4:25am

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