Hi there,*I recently received an email which went into the scam folder of my yahoo acco...

GetHuman3793033's customer service issue with Yahoo from October 2019

Help with my Yahoo issue
First: share to improve GetHuman3793033's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3793033 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman3793033's own words
Hi there,*I recently received an email which went into the scam folder of my yahoo account. The person who sent the email claimed he has the password to my yahoo account hence, also has access to all my personal data. He is asking of me to send him $*** bitcoins within * days upon receipt of his request, otherwise, he will publish*disclose my personal data in the dark web, to my contacts, and other social media websites. I have reported this issue to the local police who has advised i report it to Yahoo instead for investigation. I have made screengrab of the email and the sender's email address. At the same time, i also received an email of some purchases via Apple Pay. I do not have an Apple Pay ID and i did not make any purchase from Apple lately. The Apple ID appeared to have been created using my yahoo account. I have no idea how genuine it is of the scammer's claim that he possessed all my personal data. As the password that he claimed to have of my yahoo account was an old one. I have changed the password previously, switched to Yahoo account key. However, because of this scam, i have now deactivated my account key and used a new password. I don't know if this helps at all, and i would really need Yahoo to look into this to safeguard my interest. This is worrying. Hence, i hope Yahoo can look into this soon and contact me on the outcome. I have screengrab the scam mail and the scammer's email address. I can share that with Yahoo if it helps better in their investigation. Thank you.

GetHuman3793033 did not yet indicate what Yahoo should do to make this right.

How GetHuman3793033 fixed the problem

We are waiting for GetHuman3793033 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3793033
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 146409 others
0 customers following this


GetHuman3793033 started working on this issue
Oct 19th, 2019 10:32am
GetHuman3793033 indicated the issue is not fixed yet.
Oct 20th, 2019 10:32am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers