I received an email threatening to black me me about having hacked my account from...

GetHuman-jvsdesig's customer service issue with Yahoo from October 2019

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The issue in GetHuman-jvsdesig's own words
I received an email threatening to black me me about having hacked my account from:******@***.com*And I don’t know what to do?**Hello!*I have very bad news for you.*********** - on this day I hacked your OS and got full access to your account *****@***.com.*You can check it - I sent this message from your account.**So, you can change the password, yes.. But my malware intercepts it every time.**How I made it:*In the software of the router, through which you went online, was a vulnerability.*I just hacked this router and placed my malicious code on it.*When you went online, my trojan was installed on the OS of your device.**After that, I made a full dump of your disk (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).**A month ago, I wanted to lock your device and ask for a not big amount of btc to unlock.*But I looked at the sites that you regularly visit, and I was shocked by what I saw!!!*I'm talk you about sites for adults.**I want to say - you are a BIG pervert. Your fantasy is shifted far away from the normal course!**And I got an idea....*I made a screenshot of the adult sites where you have fun (do you understand what it is about, huh?).*After that, I made a screenshot of your joys (using the camera of your device) and glued them together.*Turned out amazing! You are so spectacular!**I'm know that you would not like to show these screenshots to your friends, relatives or colleagues.*I think $*** is a very, very small amount for my silence.*Besides, I have been spying on you for so long, having spent a lot of time!**Pay ONLY in Bitcoins!*My BTC wallet: *Kgrxi*JzhiVjL*Nv*TpfZJSdZFpfQExUt**You do not know how to use bitcoins?*Enter a query in any search engine: "how to replenish btc wallet".*It's extremely easy**For this payment I give you two days (** hours).*As soon as this letter is opened, the timer will work.**After payment, my virus and dirty screenshots with your enjoys will be self-destruct automatically.*If I do not receive from you the specified amount, then your device will be locked, and all your contacts will receive a screenshots with your "enjoys".**I hope you understand your situation.*- Do not try to find and destroy my virus! (All your data, files and screenshots is already uploaded to a remote server)*- Do not try to contact me (you yourself will see that this is impossible, I sent you an email from your account)*- Various security services will not help you* formatting a disk or destroying a device will not help, since your data is already on a remote server.**P.S. You are not my single victim. so, I guarantee you that I will not disturb you again after payment!*This is the word of honor hacker.**I also ask you to regularly update your antiviruses in the future. This way you will no longer fall into a similar situation.**Do not hold evil! I just do my job.*Good luck.

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Yahoo

Customer service issue
Reported by GetHuman-jvsdesig
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 146301 others
0 customers following this

Timeline

GetHuman-jvsdesig started working on this issue
Oct 18th, 2019 12:47pm
GetHuman-jvsdesig indicated the issue is not fixed yet.
Oct 18th, 2019 5:03pm
GetHuman-jvsdesig indicated the issue is not fixed yet.
Oct 19th, 2019 9:21am

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