I have just received a scam email addressed to me but USING MY PRIVATE PASSWORD!!! it s...

GetHuman-petespri's customer service issue with Yahoo from October 2019

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-petespri's own words
I have just received a scam email addressed to me but USING MY PRIVATE PASSWORD!!! it said that they had access to my computer and was demanding €***** in crypto currency in order to not take my PC over. Obviously this is untrue but I want to know how on earth they got access to my private email password which is unique to my AOL account. Why are your security protocols so lax? Obviously I have changed my password now but I have no confidence these scum will not get my new password again!

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Customer service issue
Reported by GetHuman-petespri
Oct 1st, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 144029 others
0 customers following this

Timeline

GetHuman-petespri started working on this issue
Oct 1st, 2019 7:25pm

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