My name is David Wood. I have been a web hosting customer for many years. My website...

GetHuman-dhwood's Account Access issue with Yahoo from May 2019

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Email on Account, Username, Password, and Name of Account Holder
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dhwood's own words
My name is David Wood. I have been a web hosting customer for many years. My website is Recently (about * weeks ago), my emails which I have used for many years (*****@***.com and *****@***.com) stopped working, and I am apparently no longer able to access them. I have not received any emails on this account for about two weeks. This is a major problem for me, because I am missing very important emails for my work. I am very distressed and upset about this. I have written into Yahoo several times, and the only response I get is that I should go to the Small Business Customer Service Team webpage, or call them. I have gone to the webpage and tried many things, but nothing works. I have tried to call several times, but I just get put on hold, and nobody ever answers. A few days ago, I waited for over * hour and ** minutes, before I finally gave up and hung up. I am on hold right now, and it has now been ** minutes and counting. THIS IS RIDICULOUS - ABSURD - STUPID. CAN SOMEBODY PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE call me. My number is ***-***-****. If they do not reach me, can they please just leave a message with a phone number where I can call them back and not have to wait for hours.

GetHuman-dhwood did not yet indicate what Yahoo should do to make this right.

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Account Access issue
Reported by GetHuman-dhwood
May 21st, 2019 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 121127 others
0 customers following this


GetHuman-dhwood started working on this issue
May 21st, 2019 12:19pm

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