I have an account *****@***.com that was originally used to sign up.**Thereafter I adde...

GetHuman-charl_na's customer service issue with Yahoo from May 2019

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The issue in GetHuman-charl_na's own words
I have an account *****@***.com that was originally used to sign up.**Thereafter I added a small business account *****@***.com. I have been using the account for years accessing it via Thunderbird.**Yahoo decide to split the personal and small business accounts, but notified this to the personal account ONLY.**I cannot get into *****@***.com as its says the credentials is wrong despite the fact that it was changed, but the email to do this went to the locked account...**I also get the message that I need to activate my login id, but the email they send never reaches the alternate address I provide**I am trying to move my domain to someone else but the new provider says my domain is locked and I cannot get to the domain management page as the account is locked**The number they provide is just ringing and being in South Africa this is not fun**Some assistance would be greatly appreciated

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Yahoo

Customer service issue
Reported by GetHuman-charl_na
May 21st, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 121104 others
0 customers following this

Timeline

GetHuman-charl_na started working on this issue
May 21st, 2019 10:30am
GetHuman-charl_na indicated the issue is not fixed yet.
May 21st, 2019 10:32am
GetHuman-charl_na indicated the issue is not fixed yet.
May 21st, 2019 10:32am