I have had a Yahoo account for over ** years and am probably going to have to give it u...

GetHuman-jillaltm's customer service issue with Yahoo from May 2019

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The issue in GetHuman-jillaltm's own words
I have had a Yahoo account for over ** years and am probably going to have to give it up.**My Yahoomail is coming in on split screen and it is difficult to read some messages on the screen. When I called and got India and tried to change it they told me someone was trying to hack in and I would need to buy some item for $ *** and be reimbursed. This is unacceptable. *Please tell me how to talk to Yahoo or communite to US reps. I am trying to keep this account, but will not do it if I have to keep the split screen. India was unable to take over the screen due to the "hacking" problem. Not sure of the correct terminology they used. **Please respond to me at *either my *****@***.com address.
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Yahoo

Customer service issue
Reported by GetHuman-jillaltm
May 20th, 2019 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 120961 others
0 customers following this
Timeline
GetHuman-jillaltm started working on this issue
May 20th 4:37pm
GetHuman-jillaltm indicated the issue is not fixed yet.
May 21st 4:39am
GetHuman-jillaltm indicated the issue is not fixed yet.
May 21st 5:32am