my *****@***.com email that I sign into via yahoo login has been hacked and I am locked...

GetHuman-townjc's Account Access issue with Yahoo from April 2019

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Help with my Yahoo issue
GetHuman-townjc's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-townjc will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-townjc can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-townjc's own words
log in to email ... my *****@***.com email that I sign into via yahoo login has been hacked and I am locked out of it. I do not have a recovery option as it was set up ** years ago. No recovery email at the time. Who knows what phone number is associated with it. Ive tried everything via yahoo help desk to no avail. I would like to speak with a human to try to get it resolved and unlocked. Or sent a new temporary password to be able to login and change it and actually be able to login to it. As I have already tried changing the password and it tells me it has been changed but then I still can't log in. I can not be emailed at that address as I can not log in to it *It's been almost * weeks.
I keep getting a "oops something went wrong, try back later" or sign in to yahoo home page or help center. *Ive changed the password multiple times and it still just comes back to this message every time I try to log in.
I just want to be able to log in to my email.
Had the email for ** years. Not sure when yahoo took it over, but ever since they did, I have been a customer
Tried everything suggested. to no avail
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Account Access issue
Reported by GetHuman-townjc
Apr 23rd, 2019 - 2 years ago
Seen by 11 customers so far
Similar issue to 113714 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-townjc started working on this issue
Apr 23rd, 2019 3:02pm
GetHuman-townjc indicated the issue is not fixed yet.
Apr 29th, 2019 1:09am
GetHuman-townjc indicated the issue is not fixed yet.
Apr 29th, 2019 1:13am

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