Hello,**I am having a VERY DIFFICULT time getting help with my yahoo email account that...

GetHuman2738958's customer service issue with Yahoo from April 2019

7 views | 112291 similar | 0 following
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2738958 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2738958 can let us know if they help or not.
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The issue in GetHuman2738958's own words
Hello,**I am having a VERY DIFFICULT time getting help with my yahoo email account that was hacked*stolen. Someone changed my password, my recovery email and the phone number as well.**You have given me links to yahoo support that DO NOT help me at all. I am directed to http:**help.yahoo.com, which does absolutely nothing to help me recover my stolen yahoo email account. I can't even find a place to fill out anything to open a ticket for this help I need.**The account I am referencing is *****@***.com. I cannot get into the account and need your help please.**Can you reset it so I can log in with my current email *****@***.com as a recovery email address and from there I can reset my password.**Thanks*Tony Calvert******@***.com

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Yahoo

Customer service issue
Reported by GetHuman2738958
Apr 15th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 112291 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman2738958 started working on this issue
Apr 15th, 2019 7:51pm
GetHuman2738958 indicated the issue is not fixed yet.
Apr 16th, 2019 6:48pm
GetHuman2738958 indicated the issue is not fixed yet.
Apr 16th, 2019 9:00pm
GetHuman2738958 indicated the issue is not fixed yet.
Apr 16th, 2019 10:26pm
GetHuman2738958 indicated the issue is not fixed yet.
Apr 18th, 2019 9:30pm
GetHuman2738958 indicated the issue is not fixed yet.
Apr 19th, 2019 4:03am

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