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GetHuman-catpro's customer service issue with Yahoo from April 2019

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Help with my Yahoo issue
GetHuman-catpro's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-catpro will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-catpro can let us know if they help or not.
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The issue in GetHuman-catpro's own words
i was trying to access my email ... i have spent hours on the phone with no progress or solution to a simple problem.if you are confused as to why everyone is leaving yahoo. your service or dis-service would be my guess.since you will no longer allow me to access my yahoo mail,i will take everyones advice and switch to gmail.
even a company as large as yahoo can fail.keep it up guys
help to reset password
tried everything you offer. it is beyond your comprehension apparently
How GetHuman-catpro fixed the problem

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Yahoo

email
Customer service issue
Reported by GetHuman-catpro
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 111144 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-catpro started working on this issue
Apr 9th, 2019 10:56pm
GetHuman-catpro indicated the issue is not fixed yet.
Apr 9th, 2019 11:06pm