I forgot my password on my old email account and I cant reset it because I dont have access to the old phone number or alternate email address linked to the account and its keeping me from accessing other accounts linked to the old email address so I want to know how can I reset the password on it the account

GetHuman2681414's Account Access issue with Yahoo from April 2019

19 views | 110039 similar | 0 following
Help with my Yahoo issue
GetHuman2681414's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2681414 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2681414 can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2681414's own words
Recover my last yahoo mail email account so I can reset the password on it so I can access it again and other accounts that are linked to my previous address. ... Can't access my old email account I do not have access tip my alternate email or phone number linked to my account and i do not know my old password its keeping me from accessing other accounts linked to my old email please help. I've had to create a new email.***Previous email that I can not access and needing help to reset password: (*****@***.com)**username: (ashleyakers***)**password: *UNKOWN*( which is the main issue)**account holder*owner on the account: (Ashley Akers)**My New email address I've had to create bc I cant access the old one which is the only email address I can currently be contacted at: (*****@***.com)
I do not know the old password.*I also can't access the alternate email address on old account bc I forgot password on it as well.*I no longer have the same phone number or phone linked to the account. *This is preventing me from accessing my other accounts for ex..( fb,pintrest, google acct etc.. )*I will have to create all new accounts unless I can access my old yahoo email address account...
Helping me gain access to my old email account account so I can reset my password so I can access my other accounts so I wont have to create new ones for every one linked to my old address.
I have always stuck with yahoo for as long as I have had an email.
Everything!!!!
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Yahoo

Recover my account for an old Yahoo email address
Account Access issue
Reported by GetHuman2681414
Apr 4th, 2019 - 2 years ago
Fixed
Seen by 19 customers so far
Similar issue to 110039 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman2681414 started working on this issue
Apr 4th, 2019 6:24pm
GetHuman2681414 indicated the issue is not fixed yet.
Apr 5th, 2019 7:07am
GetHuman2681414 indicated the issue is not fixed yet.
Apr 5th, 2019 7:44am
GetHuman2681414 indicated the issue is not fixed yet.
Apr 5th, 2019 8:11am
GetHuman2681414 indicated the issue is not fixed yet.
Apr 18th, 2019 2:50pm

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