i recently lost my phone which was the main way i accessed yahoo email. I set up Accoun...
GetHuman-osifowil's Account Access issue with Yahoo from March 2019
Help with my Yahoo issue
First: share to improve GetHuman-osifowil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-osifowil's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-osifowil will want to follow the link below to head to their help center. We will check on GetHuman-osifowil later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-osifowil may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-osifowil's own words
i recently lost my phone which was the main way i accessed yahoo email. I set up Account Key which requires you to verify on the phone app each time you wanted to access the email on other devices. Now that i lost my phone and i want access yahoo mail on my laptop im not able to because i cant access the Activation key on my phone and i found that i actually have no alternative emails or phone numbers set up to use as a method of recovery. If i could just get in contact with someone at yahoo or use any other method to verify like the password or some safety questions or ANYTHING related to the account i will be able to promptly verify that i am the owner.
GetHuman-osifowil did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-osifowil fixed the problem
We are waiting for GetHuman-osifowil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.