Hi ,**I was not a frequent user of yahoo email in the past *-* years but my id was crea...

GetHuman-nimmymar's customer service issue with Yahoo from March 2019

Help with my Yahoo issue
The issue in GetHuman-nimmymar's own words
Hi ,**I was not a frequent user of yahoo email in the past *-* years but my id was created in **** and was very active till ****-**. After that i used to login once in a while and even in **** i have logged in. During that time also I was able to see all my emails till the date. But today when I logged in searching for some important emails I couldn't find any of my previous year's emails except some new * emails.**Could you please do the needful to restore the emails as this was my primary email for so many years and I trusted that Yahoo will keep my data safe and didn't download any of the important documents.****Thanks,**Nimmy
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Yahoo

Customer service issue
Reported by GetHuman-nimmymar
Mar 28th, 2019 - a mon ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 65 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-nimmymar started working on this issue
Mar 28th 3:33am
GetHuman-nimmymar indicated the issue is not fixed yet.
Apr 1st 4:08am
GetHuman-nimmymar indicated the issue is not fixed yet.
Apr 1st 4:09am