hello. I have old Verizon.net email on laptop and phone. i'm getting my mail mostly on...

GetHuman-dcnywine's customer service issue with Yahoo from March 2019

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The issue in GetHuman-dcnywine's own words
trying to recover to my laptop the same email that I have on my phone that I have always had on my laptop but rarely use because I generally rely on my phone for mail. ... hello. I have old Verizon.net email on laptop and phone. i'm getting my mail mostly on my phone. tried today and need to get it from my laptop to upload items from the laptop. didn't work. password may have beenerased. tried to recover it and when I type in my email system says it does not recognize which I don't get because I receive mail everyday on my phone with same email address. dcnywine@Verizon.net is my email address. time sensitive issue. please help!!!
the recovery system wont recognize the email address I use everyday
someone checking the email dcnywine@Verizon.net and seeing that this is a live account and telling me how recover it on my computer. I don't remember the password because I never need it. perhaps I can be sent an email and I can answer it from my phone
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Customer service issue
Reported by GetHuman-dcnywine
Mar 13th, 2019 - 5 mons ago
I have an issue with Yahoo too
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GetHuman-dcnywine started working on this issue
Mar 13th 5:23pm