I tried to ring your customer services number but there was no response.**My son died o...

GetHuman-tcun's customer service issue with Yahoo from March 2019

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The issue in GetHuman-tcun's own words
I tried to ring your customer services number but there was no response.**My son died on * May last year. Following his death I worked with Apple to get access to his Iphone so that I could get access to photographs he had stored on the Icloud. When I tried to get in to his Icloud last night it had locked me out. I now need to get his password reset and to do this I need access to his yahoo email account. His telephone number was disconnected last year so I cant use that. Is there any way you can help me? I really want to maintain the Icloud account. I can send you death certificate if required and Ive also contacted Apple again and Im working with them to try to regain access.
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Customer service issue
Reported by GetHuman-tcun
Mar 13th, 2019 - 5 mons ago
I have an issue with Yahoo too
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Seen by 2 customers so far
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GetHuman-tcun started working on this issue
Mar 13th 3:36pm